Agreed on the whole. How many profiles logged in this week is the bit I would test first.
Most comparisons of the room skip how usable it is one-handed on a phone, which is the part that matters.
Ran it alongside two other options for a month, tracking whether the ratio is workable in your area.
If you care about whether 'free' means free to browse or free to talk, that alone should decide whether it's worth it.
Is multi-viewer work still like this, or has it improved?